Coronavirus (COVID-19) & Oakland Symphony FAQ

A Message to our Oakland Symphony Community from Executive Director Dr. Mieko Hatano


Dear friends of Oakland Symphony,

I hope that you are well — in spirit as well as in body. I’m not going to repeat pandemic related messages and information you are receiving from every side. I do want to let you know that all of us at Oakland Symphony are thinking about you — our musicians, donors, volunteers, community partners, and our larger community.  I hope you are taking all of the recommended precautions to protect yourselves and your loved ones.

As in any time of crisis, music and art have the ability to comfort and inspire us. We need look no further for evidence of this than the stories of quarantined Italians serenading their neighbors from balconies. Here at Oakland Symphony, our educators are making instructional videos to share with students in our MUSE program, to keep them as inspired and engaged as possible. The Oakland Symphony Chorus had their first virtual rehearsal this week and were temporarily reunited even if only by video screen. Smiles and joyful sounds were in abundance.


This crisis will eventually pass – hopefully sooner rather than later. Oakland and the Bay Area will rebound, and the music will return. We want to be strong when it does.

Returning strong will be a community effort. Here is how you can participate today.

If you are a current subscriber, your renewed subscription helps us hit the ground running when the time comes and will also allow us to continue supporting the people we work with.

If you are able, please consider making a financial contribution to Oakland Symphony. While this is a difficult time to ask, it is also imperative that we do, because we cannot bring back the music — and our important work with young and developing musicians — without your support.  Please consider a gift of any amount to help sustain Oakland Symphony in these unprecedented times.

Thank you so much and please, take care of yourselves and each other.


Dr. Mieko Hatano  

Executive Director 

March 19, 2020



How is the current concert schedule impacted?

The City of Oakland has ordered the cancellation of events at City-owned facilities with capacity of more than 1,000 people. This includes the Paramount Theatre.  

Regrettably, all Oakland Symphony performances through April 30th have been cancelled:

  • March 20 – Brahms/Sphinx Virtuoso 
  • April 18 – Oakland Symphony Chorus Spring Concert Passover & Eastertide 

Concerts scheduled after May 1st remain unaffected at this time. 

We will prioritize the health of our employees and friends in the audience by implementing and communicating appropriate changes/cancellations as recommended by Alameda County Public Health Department, City of Oakland, and the CDC to ensure safety. 

I have a ticket for a cancelled concert, may I have a refund?

We want to assure that you enjoy the full value of your tickets.  You may exchange your tickets for the Orchestra’s May 15 concert, or for any subscription concert in the 2020-21 season. You may also consider donating the value of your ticket(s) to the Oakland Symphony to advance the community and educational impact of your orchestra or receive a refund.  

Donate or exchange your ticket(s)

How can I contact Oakland Symphony during this time? 

Oakland Symphony’s office is closed for the duration of Alameda County’s “Shelter-in-Place” order and the administrative staff is now working from home. If you’d like to reach a staff member you may…

  • Email the staff member. Click here for a staff email directory. 
  • Call the staff member’s regular phone number, and feel free to leave a voicemail; we will return your call as soon as possible. 

How can I support Oakland Symphony during this time? 

Thank you so much for your kindness and care.This is a difficult time for Oakland Symphony and its community. We invite you to consider the role symphonic music plays in your life. Here are some ways you can enable us to bring music back to the stage:

  • Subscribe or Renew! Claim your seats for the 2020/2021 Season, opening on September 25th! 

Subscribe & Renew for the 2020/2021 Season!

  • Make a gift to Oakland Symphony

Support Oakland Symphony with a Gift